What We Do
VitalLink Transportation Solutions provides professional medical courier services designed to support healthcare operations that depend on accuracy, speed, and chain-of-custody accountability. We specialize in scheduled and on-demand transport of medical items while maintaining strict handling and delivery standards.
Our Comprehensive Medical Logistics
STAT & Routine Medical Specimen Transport
Pharmacy Pickups & Deliveries
Our Service Area
Based in Memphis, TN, we provide comprehensive logistical support across the Memphis metropolitan area and surrounding counties. Extended regional service is available upon request for time-critical medical transport needs.
Scheduled Lab-to-Lab Runs
Medical Records & Secure Document Transport
Clinic & Physician Office Courier Services
After-Hours, Weekend, and On-Call Courier Service
How Booking Works
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Service Selection
Choose your required medical courier service and specify your institutional pickup time window for either STAT or routine runs.
Secure Booking
Finalize your request with secure online payment processing or through your organization's approved account billing portal.
Reliable Dispatch
Couriers are instantly dispatched for STAT needs or confirmed for scheduled logistics excellence across our Memphis service area.
Pricing Structure
Simple, predictable pricing designed for broker and healthcare partners.
Base Pricing (Local – Memphis Metro)
STAT / On-Demand Pickup: starting at $45
Scheduled Route Runs: starting at $30 per stop
Pharmacy / Records Delivery: starting at $35
Mileage
Included: first 10 miles
Additional mileage: $1.25 per mile
Time-Sensitive Add-Ons
After-hours / weekends: +$15
Holiday service: +$25
Broker-Safe
No per-minute billing
No fuel surcharge line item
Clear mileage rate only
Flat add-ons instead of hidden fees
HIPAA Notice & Disclaimer
VitalLink Transportation Solutions is a medical logistics courier, not a healthcare provider. We do not handle patient diagnosis, treatment decisions, or medical advice. All protected health information (PHI) is handled in accordance with HIPAA privacy and security requirements during transport. Final responsibility for specimen labeling, packaging, and compliance with applicable regulations remains with the sending facility.